Sexual assault is a serious crime, and no one deserves to experience it.
This page offers clear information about consent, answers common questions about reporting to police, and explains what to expect from the court process. You’ll also find local and virtual resources for medical care, counselling, crisis support, and guidance—whether or not you choose to make a report. You are not alone, and help is available.
Understanding Sexual Assault
Sexual assault is any unwanted sexual activity committed without consent. It can include unwanted touching, kissing, groping, or penetration (e.g. by a body part of an object), but also covers any act of a sexual nature where a person does not agree or is unable to agree.
Sexual assault can happen to anyone, regardless of gender, age, sexual orientation, cultural background, or relationship status.
Likewise, anyone can be a perpetrator of sexual assault.
Sexual assault can occur in many contexts — including within marriages or intimate relationships, between friends, on dates, in workplaces, or between strangers.
Understanding Consent
Sexual activity is only legal when both parties consent.
Consent is defined in Canada’s Criminal Code in s. 273.1(1), as the voluntary agreement to engage in the sexual activity in question.
s. 273.1(2) states there is no consent if...
- Someone says or does something that shows they are not consenting to an activity
- Someone says or does something to show they are not agreeing to continue an activity that has already started
- someone is incapable of consenting to the activity, because, for example, they are unconscious
- the consent is a result of a someone abusing a position of trust, power or authority
- someone consents on someone else’s behalf.
A person cannot say they mistakenly believed a person was consenting if:
- that belief is based on their own intoxication; or
- they were reckless about whether the person was consenting or;
- they chose to ignore things that would tell them there was a lack of consent; or
- they didn’t take proper steps to check if there was consent.
Age of consent
- The age of consent in Canada is 16 years, with some exceptions
- A minor who is 14 or 15 years old can consent to activity as long as the partner is less than five years older
- A minor who is 12 or 13 years old can consent to activity with a partner who is less than two years older
- No one under the age of 18 can provide consent if the relationship with their partner is one of trust, authority, dependency or is exploitative of the young person
- A person being the legal age of consent does not mean they consent
Consent is the voluntary agreement between people to engage in sexual activity.
A person who is legally able to consent should give a clear "yes" using words or actions.
Here are some qualities of valid consent:
-
Mutual
Both people must actively agree to participate. Consent is a shared understanding, not something one person decides for the other. -
Coherent
A person must be able to understand what they are agreeing to. If someone is intoxicated, unconscious, asleep, or otherwise unable to think clearly, they cannot give valid consent. -
Specific
Consent applies to a particular act at a particular time. Saying “yes” to one activity does not mean “yes” to all activities. -
Informed
The person must know what they are agreeing to. For example, deliberately hiding important information (like removing a condom without telling the partner) makes the consent invalid. -
Enthusiastic
Consent should be given willingly and positively — an eager “yes,” not just the absence of a “no.” -
Freely given
Consent must come without pressure, manipulation, threats, or coercion. If someone feels forced or too afraid to say no, it’s not real consent. If a person says "no" several times, but you keep asking them until they give in and say "yes", it's not real consent. -
Ongoing
Consent is a continuous process. It can be withdrawn at any time, even if it was given earlier or even if the activity has already begun.
What Does Not Count as Consent
- Saying "no", "not sure", "maybe", "not right now"
- Not resisting
- Silence
- Flirting
- Revealing clothing
- Being asleep or unconscious
- Being drunk or high
- Saying "yes" under pressure, threat, intimidation, being made to feel guilty, etc.
- Having said "yes" on a previous occasion
- Having said "yes" and then changed one's mind
- Having said "yes" to a different act
- Being in a relationship or married
- Having an intellectual disability/mental health problem which prevents you from making an informed decision
How to Get Consent
When talking about consent, everyone needs to check in with the other person/people by asking questions to be sure you have a clear yes. Some questions a person can ask are:
- Do you want to do [specific act]?
- Are you comfortable with this?
- Are you sure you want to do this?
- Do you want me to keep going?
- Are you enjoying this?
- Are you okay with this?
Remember: consent can be withdrawn (taken back) at any time. Even if someone has agreed to a sexual activity, they have the right to change their mind at any time. When consent is withdrawn, the activity must stop immediately. If you continue after someone withdraws their consent, it is sexual assault.
Your Options After a Sexual Assault
- You can do nothing.
- It is recommended you seek a health assessment and mental health support.
- You can seek support from community resources such as victim services
- You can choose to not report to police right away but still have evidence collected at the Sexual Assault Care Centre (located at the hospital) by having a Sexual Assault Evidence Kit (SAEK) done; the kit can be stored for up to one year, giving you the option to contact police at a later date.
- The Sexual Assault Care Centre will not call police unless you ask them to. You do not have any obligation to seek police assistance
- You can report it to police immediately and provide a statement but choose not to have a SAEK done; you may request police not charge the offender immediately.
- You can report it to police immediately and provide a statement and have a SAEK done.
- You can refuse the SAEK and still request police involvement.
- Even if a criminal investigation has been started, you may request to stop it at any time*
*If the sexual assault involves an assailant from a current or former intimate relationship and is reported to police:
- If it’s determined there are reasonable grounds to lay charges, police must proceed regardless of the victim’s wishes. In Ontario, police must proceed with charges related to intimate partner violence.
The Sexual Assault Evidence Kit (SAEK) is designed to collect and preserve possible evidence that can be used in a criminal investigation. It is never required to have an SAEK collected; however, medical care is always recommended.
The SAEK is collected by a Sexual Assault Nurse Examiner (SANE) specifically trained in the collection and documentation of evidence. Depending on the nature of the assault, whether you showered or bathed and a few other factors, a SAEK can be collected up to 12 days post sexual assault, but it is best to collect a SAEK as soon as possible.
The nurse will explain each step and together you will decide if you would like to proceed. These steps can include:
- Clothing collection
- Oral/fingernail/skin swabs
- Blood and urine samples
- Public hair combing
- Internal/external genital swabs
- Photographs and/or written documentation of injuries
These steps can potentially collect physical evidence (the offender's DNA) and this may aid in identifying the offender and/or confirming physical contact occurred. The details of the assault will also be documented on the SAEK forms.
If a SAEK is completed, it can be transferred directly to the police after collection at the request and signed consent of the victim; however, if the victim is undecided about reporting the assault/pursuing charges, the SAEK may be stored at the Sexual Assault Care Centre.
Reporting a Sexual Assault to Police
If you are in danger or need urgent medical attention after a sexual assault, please call 9-1-1.
Otherwise, to report a sexual assault to the Sault Ste. Marie Police Service, you can...
- Submit a report online
- You should not file an online report if it is an emergency, you are in danger or in need of medical assistance, the assault just happened, or the suspect is nearby. If any of the above statements apply to you, call 9-1-1.
- Click here for specific information about reporting a sexual assault online.
- Call our non-emergency line: (705) 949-6300
- Visit the Police Services Building or Division 2 to make a report in person.
If you report a sexual assault to the SSMPS, we will treat you with kindness and respect and investigate your complaint completely. We are here to help and support you.
There's no time limit to report a sexual assault to police. Even if you were assaulted years ago, you can still report it to police. Many survivors do not report right away, and choose to do so later in their lives. The passage of time does, however, impact on the police ability to gather evidence.
If you choose to report the assault later, you can still bring a support person with you when you make the report.
What will happen if I report a sexual assault to police?
If you choose to report a sexual assault, a police officer will meet with you as soon as possible at a location that ensures your safety and privacy. This could be:
- Your home
- The hospital
- Women in Crisis: Community Connection Centre
- Police Services Building, where a private “soft interview” room is available to help you feel safe and comfortable
When you speak with police
The officer will:
- Listen with compassion and without judgement
- Provide information about victim services
- Help you create a safety plan and find a safe place to stay, if needed
- Explain your options and the next steps
- Complete a thorough investigation
You will receive the officer’s name and badge number so you can contact them later if you have questions or remember more details. In some cases, a detective may follow up to continue the investigation.
What you may be asked to provide
You may be asked to:
- Describe what happened (who, what, when, where)
- Give a recorded statement (audio or video)
- Name any suspects, witnesses, or bystanders
- Provide any physical evidence (e.g., clothing, photos of injuries)
If you can’t remember every detail right away, that’s okay. Trauma can affect memory, and you can always contact investigators later to share more information.
If you choose to proceed with an investigation
Police will:
- Gather evidence (such as statements, witness accounts, or a Sexual Assault Evidence Kit)
- Conduct interviews with you, the accused, and witnesses
- Keep you informed as the case progresses, including:
- If or when charges are laid
- If or when the accused is arrested or released
- Any conditions of release
You can choose to stop participating in the investigation at any time.
Preserving evidence
If the assault was recent and if possible, try to avoid:
- Washing yourself
- Changing your clothes (if you do change your clothing, place in a paper bag if possible)
- Brushing your hair
You can still report even if you’ve done these things — evidence may still be collected.
The Sexual Assault Evidence Kit
A Sexual Assault Evidence Kit helps collect biological evidence such as bodily fluids, blood, hair, or skin.
- The process is voluntary and requires your consent
- You can stop at any time
- Kits are usually completed at hospitals or crisis/support centres
- You can choose to:
- Have a kit done with police involvement
- Have a kit done without police involvement (the Sexual Assault Care Centre will store it for up to one year)
Evidence can still be collected even if you have showered or changed your clothes. While a kit can strengthen a case, police can still investigate without one.
Laying charges
After the investigation:
- Charges are laid if there is enough evidence to proceed
- If no charges are laid, it does not mean police don’t believe you — it may mean there isn’t enough evidence to meet the legal threshold for court
There is no statute of limitations for sexual assault offences. Cases can be reopened if new information becomes available.
Anyone can be sexually assaulted at anytime, anywhere, by anyone. This means a sex trade worker can be sexually assaulted by a client. Any sexual contact that was not consensually agreed to is a sexual assault. If you are victimized during your work in the sex trade, you will not be arrested.
There may be certain circumstances where an officer may be legally required to ask you about your immigration status.
These circumstances are:
- A victim or witness who may require or seek admission into the Provincial Witness Protection Program
- A Crown Attorney is requesting the information for court purposes
- The information is necessary to prove the essential elements of the offence and/or
- Investigations where the circumstances make it clear that it is essential to the safety and security of the public, or to officer safety, to determine the immigrations status of a victim or witness
Your immigration status will not be affected by reporting to the police.
If, during an intimate partner violence (aka domestic violence) investigation, it’s determined that a sexual assault has been committed and reasonable grounds are established to lay charges, the police shall proceed with charges regardless of the victim’s wishes. This occurs because there is a Provincial mandate that directs all Police Officers in Ontario to proceed with charges specifically related to domestic violence.
Officers will explain to the victim and the offender that it is the duty of the police to lay a charge where there are reasonable grounds to believe an offence has been committed. They will also explain that only a Crown Attorney can withdraw the charge.
Domestic violence is any use of physical or sexual force, actual or threatened, in an intimate relationship (current and former). It also includes emotional /psychological abuse or harassing behaviour. Intimate relationships include those between the opposite sex and same-sex partners. These relationships vary in duration and legal formality and include current and former dating, common-law and married couples.
All sexual assault cases are investigated by police officers who are specifically trained in the area of sexual assault investigations. The training that sexual assault investigators receive is focused on creating a consistent and thorough investigation into sexual assault cases, while respecting the needs of victims and witnesses. The training is designed to enhance investigations of sexual assault by promoting best practices, in addition to victim sensitivity. A trained sexual assault investigator will be assigned to your case.
The trained sexual assault investigator assigned to your case will:
- Fully investigate the incident;
- Ensure the survivor has access to medical care;
- Explain the process for the collection of all evidence including the SAEK, as necessary;
- Consult with Victim Services of Algoma;
- Assess and discuss with the survivor where and when an in-depth interview will take place;
- Ask if the survivor prefers to be interviewed by a man or a woman and make all reasonable efforts to respect the survivor’s choice;
- Keep the survivor informed of the progress of the investigation in a timely manner;
- Lay charges when appropriate;
- Advise the survivor that they have the right to complete a Victim Impact Statement;
Advise the survivor that someone from the Victim Witness Assistance Program will be contacting them to assist with preparation filling out appropriate forms, court preparation and to keep the survivor informed of the court progress of the accused.
Although evidence is not absolutely necessary in a prosecution, it greatly assists the police with their investigation. Evidence is very important in any investigation; therefore, the collection of evidence in a timely manner should be considered. The likelihood of collecting evidence diminishes when reporting is delayed. Evidence is not just limited to biological specimens, but also includes video, statements, cell phone and social media content, and other documentation.
During the investigation you may be asked detailed questions. These questions are used to assist the investigator in the collection of evidence and not to judge or blame you for what happened, what happened is never your fault.
Your privacy is very important to us. When a sexual assault is reported to the police, a review of all the information is done to determine if a news release is required. Generally a news release is issued if:
- It is not an incident of intimate partner violence
- there is a risk to public safety;
- information from the public may help solve the case;
- it is believed that more victims might come forward and/or;
- an arrest has been made and/or there is an update to the investigation.
General information about the sexual assault, including the date, time, and location of the assault, will be included in the news release. The news release will include the gender and age of the survivor. The news release will also include a description of the person alleged to be responsible, if that person is not yet known, or it will include the name and age if the person has been identified. Your name will never be released to the media.
After the first court date, the Crown Attorney may be able to apply for an order banning the publication of any evidence that may identify you, which may include your name. Section 486 of the Criminal Code advises that a Judge may prohibit the publication of identifying factors of both the victim(s) and the witness(es).
Unsolved sexual assault cases are never closed; they remain active. If additional information is received, further investigation will be done, which may lead to an arrest.
It is the role of the police to lay charges if there is enough evidence to support the investigation. Sometimes the police will decide not to lay a charge. This does not mean that they do not believe you or that the sexual assault did not happen. It may mean that there is not enough evidence to prove a criminal charge in court. If this does occur, the investigator can explain why this happened in your case. The investigator can tell you of civil options available to you.
You will be permitted to communicate in the language most comfortable to you. If you require an interpreter, including a sign language interpreter, to help you communicate with the police or to testify in court, one will be provided for you.
Court Process
Once a person has been arrested and charged with a crime, they become “the accused”. Depending on the circumstances, the police can hold the accused for a bail hearing, may be referred to as a show-cause hearing, or release them with conditions.
If the police have not released the accused, the accused must go before a Justice of the Peace (JP) or a Judge within 24 hours of the arrest for a bail hearing.
At a bail hearing, the JP or Judge will decide if the accused is granted bail or kept in custody. Bail means someone known to the accused provides money or any type of surety as a promise that the accused will show up for their future court dates. The accused may also be required to agree to obey certain rules known as conditions as decided by the JP or Judge.
One of the conditions is usually a “No Contact Order”.
This means that the accused cannot have any contact with you – not even through a third party (another person). The accused, or anyone at the request of the accused, cannot contact you by phone, letter, e-mail, text message, social media or in person. Generally, the accused will not be allowed near your home, school and/or work. If the accused disobeys any of the bail conditions, you should contact the police. An additional charge for breaching the bail conditions can be laid against the accused.
The accused will make many court appearances throughout the judicial process. Some of these court dates will be referred to as “Set Dates.” You are not required to attend these court dates. These dates are routine preparation dates for the lawyers.
You will only have to attend a court date if there is a preliminary hearing or a trial.
Depending on the case, it can take between several months to several years for the court case to be finished. This long wait may be difficult for you. It is important to have support during this time. There are community agencies that can help you through the process.
Your case will be referred to a worker in the Victim/Witness Assistance Program (VWAP), located in the courthouse for the purpose of guiding you through the court process. The role of the worker will be to inform you of the status of the criminal court case and answer your questions about the criminal justice system, courtroom procedures and your role in court. The VWAP workers will:
- Help you understand what to expect at each court date;
- Provide you with copies of court papers, such as bail conditions and probation orders;
- Offer ongoing emotional support throughout the court process;
- Help you complete a Victim Impact Statement; and
- Coordinate with the Crown Attorney’s office to have you meet with the Crown Attorney, should you be required to testify
Upon setting a date for a preliminary hearing or trial, a Crown Attorney will be assigned as soon as possible. It is the responsibility of the Crown Attorney to meet with you and prepare you for the trial process. The preparation is usually done with the investigating officer and representatives from the VWAP.
There are several resources that will help you prepare for court. The investigator will offer these resources to you.
A preliminary hearing is a “mini trial” in front of a Judge. It is not required in every case, but it is very common when sexual assault charges are laid. In a preliminary hearing, the Judge will decide if the Crown Attorney has enough evidence to proceed to trial. You will most likely have to testify in a preliminary hearing. Other witnesses may have to testify as well. The accused and their lawyer will also attend and testify.
A trial is when the Crown Attorney and the accused’s lawyer will ask you and other witness what happened before, during and after the sexual assault. At the end of the trial, the Judge will announce the outcome of the trial, which is called a verdict. Deciding the verdict can take several weeks while the Judge or jury reviews the evidence.
At the beginning of the trial, the accused will plead “guilty” or “not guilty” to the sexual assault charge(s). A plea of “guilty” means the accused admits to the crime. In these cases, there will not be a trial and you will not have to testify. The Judge will listen to the facts of the case, find the accused guilty, and decide the punishment to be imposed. If the accused is found guilty, the Judge will choose from a range of sentences.
A plea of “not guilty” means the accused does not admit to the crime. The accused will then request a trial before a Judge or before a Judge and Jury. In these cases, you will have to attend court to testify at the trial.
It is important to remember that if the Judge or jury decide that the accused is not guilty, this does not mean you or the other witnesses were not believed. If the accused is found not guilty, the accused is free to go. This is called an acquittal.
As a survivor of sexual assault there are non-criminal options available to you. You may be awarded compensation even if no charges were laid or if the accused is found guilty.
If the accused chooses to plead not guilty, you will most likely be required to testify at the preliminary hearing and at the trial. There are several resources that will help you prepare for court. The investigator will offer these resources to you.
Probation:
- Probation is when offenders serve their time in the community. Offenders will be supervised by, and must visit a probation officer. An offender usually has rules to follow that are listed on the Probation Order. These rules, known as conditions, may include: not using alcohol; staying away from certain areas or people; attending counselling; seeking or maintaining employment; obeying a curfew. A Probation Order cannot last more than three years.
- If the offender violates any one of the conditions of probation, he/she may be arrested and charged with a new offence “Breach of Probation”.
Suspended Sentence with Probation:
- A Judge may choose to delay or “suspend” giving a sentence to the offender. This means that the Judge may release the offender on a Probation Order. The offender does not serve any jail time, but is under the supervision of a probation officer.
Intermittent Sentence:
- When a Judge orders a sentence of 90 days or less, the offender may go to jail on weekends only. This allows the offender to go to work or school, or manage any health concerns. This sentence always comes with a Probation Order. When not in jail, the offender must comply with the Probation Order.
Incarceration:
- Incarceration means that the offender is sent to jail. The judge can also order a “No Contact Order” as part of the sentence. This means the offender cannot contact you from jail.
- If the sentence is less than two years, the offender is sent to a “Provincial Jail”. An offender may also be given a Probation Order to adhere to when he/she gets out of jail.
- If the sentence is two years or more, the offender will be sent to “Federal Prison”. There are minimum, medium and maximum-security prisons. The security level is determined by the risk the offender may pose when in prison. It does not mean the sexual assault was more or less serious.
Appeals:
- The accused or the Crown Attorney can ask for a higher court to review an acquittal, conviction, or sentence given by a Judge. This must be done within 30 days of the sentencing.
If the higher court agrees to hear the appeal, the Judge may change the original court’s decision, sentence, or order a whole new trial. You do not have to testify at an appeal court. You will only be called to testify again if a new trial is ordered.
Most offenders can apply for early release from prison after serving one third of their sentence or after seven years, whichever comes first. A Parole Board will decide, based on the offender’s behaviour and completed programming or treatment, whether or not to approve the offender’s request for parole. Offenders who are denied parole can reapply every two years.
Some offenders in the federal prison system are not allowed to apply for parole after serving one third of their sentence. In these cases, the Judge will decide during sentencing the date if the offender is allowed to apply for parole.
If parole is approved for an offender, this does not mean the offender is free without supervision. The offender will be released from prison and will serve the remainder of their sentence in the community under specified conditions and under the supervision of a parole officer.
Most offenders will not serve their full sentence in jail. In most cases, an offender will be released from jail on parole after serving a part of the sentence. You can request to be notified of the offender’s release and parole hearing.
If the offender is serving a sentence in a “Provincial Jail” - you may register with the Victim Notification System by calling 1-888-579-2888 (toll-free). Choose the option for the Victim Notification service.
If the offender is serving a sentence in a “Federal Prison” - you may register with the National Parole Board by calling toll free at: 1-800-518-8817.
To ensure you can be notified of parole hearings, or if the offender is transferred or released, call the Victim Services Unit of Correctional Service Canada toll free at: 1-866-806-2275.
If the court finds the accused guilty, including if the accused pleads guilty, the Crown Attorney will ask you to complete a Victim Impact Statement. This document is your opportunity to say how the sexual assault has affected your life, emotionally and physically. This statement is taken into consideration by the Judge for sentencing. A VWAP worker can help you complete the Victim Impact Statement form.
Completing a Victim Impact Statement is your choice. You are not required to do so in order for the accused to be sentenced. It is also your choice if you want to read your statement to the court. It is very important for the Judge to understand the impact of the sexual assault on you and your life. If you do complete this statement, the Judge is required to consider what you have said when deciding what penalty be imposed.
If you or someone you know is under the age of 18, there are aids that can be utilized to relieve understandable apprehensions and fears of testifying. A VWAP worker can help organize the use of; closed-circuit TV (CCTV) to be utilized from another room, a screen to be placed to block the child’s view of the offender, the use of a support person while testifying or the use of a court approved therapy (if used at that courthouse).
At the first court appearance, the Crown, in most cases, will often apply for an Order banning the publication of any evidence that may tend to identify the victim/survivor, which includes not publishing your name.
Under section 486 of the Criminal Code, a Judge may prohibit the publication of identifying information about a complainant or witnesses in certain proceedings related to sexual offences (among other things).
If you do not want a publication ban then advise the police and VWAP as soon as possible who will communicate your wishes to the Crown.
A 486-publication ban does not apply to you if you are only discussing your particulars (not another victim’s), and in doing so you did not intentionally or recklessly reveal any other person whose identity is protected by a publication ban.
If there is a publication ban on your identity and you do not wish it to remain, you should speak with your VWAP worker and have them set up a meeting with the assigned Crown to discuss this. The Crown will make sure you are making an informed decision and, absent your request identifying another victim who does want the publication ban removed, will ask the court to remove the ban on your identity. Once this application is made by the Crown, the Court must remove the pub ban unless to do so would identify another victim who wishes their publication ban to remain in place. This only applies to a very small percentage of cases so please speak to your VWAP worker about this should you wish your publication ban removed.
Resources
Local Resources
Emergency: 9-1-1
SSMPS Non-Emergency: 705-949-6300
Sault Area Hospital Emergency Department
750 Great Northern Road
Sault Ste. Marie, ON
(705) 759-3434
Sexual Assault Care Centre/Partner Assault Clinic
Monday to Friday – 8:30 AM – 4:30 PM
(705) 759-5143
Sault Area Hospital Crisis Services
24/7 telephone support
(705) 759-3398 or 1-800-721-0077 (toll-free)
Victim Services of Algoma
Main Office: 705-945-6905
Toll Free: 1-888-822-7792
info@victimservicesalgoma.ca
Monday to Friday – 8:30 AM – 4:30 PM
Women in Crisis (Algoma) Inc.
23 Oakland Ave., Sault Ste Marie, ON
Phone: 705-759-1230
24 hours a day, seven days a week
Women in Crisis: Community Connection Centre
390 Bay Street, Suite 102, Sault Ste. Marie, ON
Phone: 705-759-1230
Monday to Friday – 8:30 AM – 5:00 PM
Algoma Family Services (Sault Ste. Marie)
Main Office: (705) 945-5050
Toll Free: 1-800-461-2237
Monday to Friday – 8:30 AM – 4:30 PM
Centre Victoria pour femmes
111 Elgin St. Suite 302, Sault Ste. Marie, ON
Phone: (705) 253-0049
Monday to Friday – 8:30 AM – 4:30 PM
Virtual Resources
Assaulted Women’s Helpline
Toll-free: 1-866-863-0511
Toll-free TTY: 1-866-863-7868
Text: 7233
Live online chat (Monday to Friday between 11 a.m. and 8 p.m.)
Support for male survivors of sexual abuse
Toll-free: 1-866-887-0015
Talk4Healing
Counselling and support for Indigenous women and their families
Phone or text: 1-855-554-4325 (1-855-554-HEAL)
Live online chat
Fem’aide
French language support line
Phone or text at 1-877-336-2433
Chat at www.femaide.ca
Victim Support Line
24/7 access to information and referrals
Phone: 1-888-579-2888
9-8-8 Suicide Crisis Helpline
Text or call: 9-8-8
211 Ontario helpline
Text or call: 2-1-1
Live chat service available Monday to Friday from 7 a.m. to 9 p.m. Eastern Time.
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